Albany Electrician
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An Update for our Customers Regarding COVID-19

CORONAVIRUS UPDATE:

To Our Valued Customers and Staff,

Your health and well-being, as well as that of our team members, is of the utmost importance; therefore, we want to keep you in the loop regarding our updated Mel Carr Electric COVID-19 Response Plan.

The following are the safety precautions we have put in place to keep you and our employees well:

  • Upon arriving at the office each morning, technicians are to check their temperature and verify with the office. ** Those technicians registering with normal temperatures will proceed with being dispatched.
  • Upon booking calls, our Customer Service Reps will confirm with customers that no one in the home is sick. If anyone is sick, we will be happy to schedule service for a later date when all are well.
  • Field personnel, upon arrival at their customers’ homes, will again confirm that no one in the home is sick, before proceeding with work.
  • On-Site Sanitary Procedures:
    • NEW shoe covers will be worn on each individual job.
    • In addition, iPads will be wiped down before and after each call.
    • Technicians will avoid shaking hands and will do their very best to keep a distance of 6 feet between themselves and you, our customers.
    • Masks and gloves are available for use by all technicians upon customer request
  • Preventative Measures throughout the day:
    • Technicians are to wash their hands frequently for a minimum of 20 seconds with soap and warm water.
    • Avoid touching of the face.
    • Cover any open cuts.
    • Wear proper Personal Protective Equipment (PPE)
    • Avoid sharing tools between technicians, but if one must, technicians are to clean them before and after use.
    • Stay hydrated.

As before, if you have any questions, suggestions, or concerns, please do not hesitate to reach out to our office.

Thank you for entrusting us with your electrical needs during this trying time.

Rob Carr, President & Owner